Summary
The Mercedes-Benz E-Class was a large executive car, available in either saloon and estate body styles. This model was launched in 2016, with a facelifted model arriving in the UK in the second half of 2020. It was discontinued in summer 2023, replaced by an all-new model.
The E-Class was available with a range of petrol and diesel engines, as well as a petrol/electric plug-in hybrid and an unusual diesel/electric plug-in hybrid option.
The E-Class was available in coupé and cabriolet body styles, which are not covered here as we have separate pages for these models. There was also a flagship high-performance model called the Mercedes-AMG E 63, which is also not covered here.
The Mercedes-Benz E-Class received consistently positive reviews from the UK motoring media. It was highly praised for its comfort and refinement, although it wasn’t as dynamic to drive as the BMW 5 Series.
The All-Terrain estate version, which has a raised ride height and all-wheel drive, didn’t score as highly and was considered expensive compared to the regular models.
No longer on sale, the Mercedes-Benz E-Class holds a Used Car Expert Rating of C, with a score of 60%. It scores top marks for its low CO2 emissions and media review scores, but its safety score is now only average (its Euro NCAP rating has expired due to age) and its running costs are high. The E-Class also has a poor reliability record, although this applies to older models as well as this one.
- Mercedes-Benz E-Class (2023 onwards) – Expert Rating
- More Mercedes-Benz ratings, reviews, news and features
Key specifications
Body style: Large saloon and estate
Engines: petrol, diesel, plug-in hybrid
Price when new: From £48,775 on-road
Launched: Summer 2016
Last updated: Summer 2020
Replaced: Autumn 2023
Image gallery
Media reviews
Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.
Auto Express
Model reviewed: Used E-Class overview
“The most difficult thing about shopping for a Mercedes-Benz E-Class is pinning down which model to buy. The range is incredibly complex, with petrol and diesel engines both available in regular, hybrid and plug-in-hybrid forms. Add in four different bodystyles, several trim levels, plus a huge array of extra-cost options as well as option packs, and your head will be spinning just trying to work out what to go for.” (Richard Dredge)
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Model reviewed: Saloon range
Score: 9 / 10
“The Mercedes E-Class saloon blends sumptuous comfort, refinement and tech in a stylish executive package.”
Model reviewed: E 300 e 2021
Score: 8 / 10
“The new E 300 e is a great executive saloon that’s loaded with tech. It offers strong enough EV range and good efficiency.”
Read review
Model reviewed: 2.0-litre petrol/electric plug-in hybrid E 300 e saloon
Score: 8 / 10
“The Mercedes-Benz E-Class facelift is limited to a few minor styling changes and some tweaks to the cabin, but it remains an all-round impressive package. It’s still not as sharp as a BMW 5 Series to drive, but the interior blows its rival out the park.”
Read review
Model reviewed: E 300 de
Score: 8 / 10
“The E 300 de is a very worthy alternative to the petrol-electric E 300 e.”
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Auto Trader
Model reviewed: Estate range
Score: 9.2 / 10
“The Mercedes-Benz E-Class estate expertly combines luxury, practicality, technology and engines to suit all requirements in a quietly stylish package that leaves SUVs looking rather clunky.”
Read review
Model reviewed: Saloon range
Score: 9 / 10
“The Mercedes-Benz E-Class is a peerless executive saloon in the classic mould, combining a sumptuous interior with the latest tech and petrol, diesel and hybrid engines to suit all tastes and budgets.”
Read review
Model reviewed: All-Terrain estate
“The Mercedes E-Class All-Terrain is a very good all-rounder. It looks smart, has a beautifully appointed interior and is exceptionally practical. It’s also very good to drive, with a cosseting ride, capable handling and decent refinement.”
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Business Car
Model reviewed: E300e
Score: 8 / 10
“Plug-in E-Class offers space, refinement, comfort, strong efficiency and good range.” (Martyn Collins)
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Model reviewed: E 300e AMG Line Edition
Score: 8 / 10
“The Mercedes-Benz E-Class remains a benchmark in the large executive saloon and estate market, with peerless comfort, up-to-date tech, and a wide range of frugal engines, including the only plug-in hybrid diesel on sale.”
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Car
Model reviewed: E 350d All-Terrain estate
Score: 8 / 10
“Comfortable, classy and – when it comes to semi-autonomous driving – a little too clever for its own good, the Mercedes E-Class All-Terrain makes a very respectable fist indeed of disguising how little it actually differs at heart from the standard estate.”
Read review
Model reviewed: 2.0-litre diesel automatic E220d AMG Line estate
Score: 10 / 10
“Let’s not beat about the bush here – it may as well be dug up and slotted into the colossal loadspace instead. Some estates are more engaging to drive, but none are as accomplished an all-rounder as the Mercedes E-Class Estate.”
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Model reviewed: 2.0-litre diesel automatic E220d saloon
Score: 8 / 10
“A Jaguar XF is more entertaining to drive but if it was us staring down the barrel of four years grinding a pair of furrows in the M1 motorway, we’d struggle to look past this impressive new Mercedes-Benz E-class.”
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Car Keys
Model reviewed: Range overview
Score: 10 / 10
“If you view a model like the Mercedes-Benz E-Class as a luxury car on a lower budget, then it really does hit the nail right on the hand. With a fantastic interior, especially comfortable ride and huge range of standard kit, it truly excels in this class at being a premium saloon.”
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Model reviewed: 2.0-litre diesel/electric plug-in hybrid automatic E 300 de saloon
Score: 9 / 10
“The E 300 de is a superbly efficient model that makes a lot of sense to buyers who don’t cover a lot of miles each day, but have the additional benefit of a more efficient diesel engine on longer trips. We just question whether it’s worth nearly £10,000 more than the E 220d.”
Read review
Model reviewed: All-Terrain estate
Score: 8 / 10
“The looks may not be to everyone’s liking, but that is a necessary addition to make the car more capable off the beaten track. It copes as well on the moors we tested it on as it does on the motorway and can mean it is a true all-rounder.”
Read review
Model reviewed: 3.0-litre diesel automatic E 350d AMG Line estate
Score: 9 / 10
“The Mercedes-Benz E-Class Estate is one of the most grown-up, comfortable, well-kitted cars on sale, and as opposed to merely matching its rivals in the all-important luxury department, it exceeds expectations.”
Read review
Model reviewed: 2.0-litre diesel automatic E 220d AMG Line saloon
Score: 9 / 10
“If you want to get from London to Inverness in serene comfort, with every conceivable gadget, it’s hard to argue with the might of the E-Class. Drive it, and you get a sense of the evolution and thousands (perhaps millions?) of man-hours spent engineering and developing this powerhouse of a car.”
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Carbuyer
Model reviewed:
Score: 8 / 10
“The Mercedes E-Class is a large executive car with a winning focus on comfort, luxury and technology.” (Sam Naylor)
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Model reviewed: plug-in hybrid models
Score: 8.4 / 10
“The smooth and quick Mercedes E-Class plug-in hybrids combine luxury with impressive fuel efficiency.” (Andy Goodwin)
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Model reviewed: Saloon range
Score: 9 / 10
“The Mercedes E-Class majors on superb refinement and technological innovation in the large executive car class”
Read review
Model reviewed: Estate range
Score: 9.2 / 10
“The Mercedes-Benz E-Class Estate is a seriously practical car with a luxurious interior and the latest technology”
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Model reviewed: All-Terrain estate
Score: 9 / 10
“The Mercedes E-Class All-Terrain adds excellent rough-road capability to the estate’s already long list of talents”
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Carwow
Model reviewed: Saloon range
Score: 8 / 10
“The Mercedes E-Class is built for comfort and comes with an interior that oozes luxury, but if you’re after a big saloon that’s fun to drive then you’d better look elsewhere.”
Read review
Model reviewed: Estate range
Score: 8 / 10
“The Mercedes E-Class Estate is a luxurious, comfortable car that’s also very practical – just don’t expect it to be huge fun to drive.”
Read review
Model reviewed: All-Terrain estate
Score: 7 / 10
“The Mercedes E-Class All-Terrain is a posh, comfortable estate car that can deal with driving down rough roads and is also pretty good for towing. It has comfy raised air suspension and four-wheel drive as standard.”
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Company Car Today
Model reviewed: 2.0-litre petrol/electric plug-in hybrid automatic E 300 e saloon
“Minor E-Class update brings some subtle upgrades inside and out, but probably isn’t enough to sway the choice for or against the Merc versus its talented rivals.”
Read review
Model reviewed: Range overview
“Minor E-Class update brings some subtle upgrades inside and out, but probably isn’t enough to sway the choice for or against the Merc versus its talented rivals.”
Read review
Model reviewed: 2.0-litre diesel/electric plug-in hybrid automatic E 300 de saloon AMG Line
“Much cheaper on tax and national insurance but significantly more expensive to buy, the PHEV diesel E-Class will make sense for the right drivers and is a big step in terms of making PHEVs a logical option for more people.”
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Model reviewed: E 350 d All-Terrain estate
“High price and very high emissions compared with those of rivals are problems for the All-Terrain.”
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Daily Mail
Model reviewed: 2.0-litre diesel automatic E 220 d SE
“If your shopping list must-haves include an upmarket feel, an undemanding cossetting character and a strong powertrain, the E220d will fulfil your expectations.”
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Daily Mirror
Model reviewed: 3.0-litre diesel automatic E 400d AMG Line estate
“I owned a 1993 Mercedes-Benz E-Class estate about ten years ago and still regret the day we sold it. If I bought this E400d estate, I wouldn’t make that mistake again.”
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Evo
Model reviewed: Range overview
Score: 8 / 10
“The E-class is more diverse, multi-talented and capable than ever, but still retains those key Mercedes attributes.”
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Green Car Guide
Model reviewed: 2.0-litre diesel hybrid automatic saloon E300 de AMG Line
Score: 8 / 10
“In the current ‘anti-diesel’ climate, Mercedes is being brave offering a diesel-electric plug-in hybrid, but it’s a welcome choice for people who drive up to 25-30 miles locally, which can be done on zero tailpipe emission electric power, and who also drive long motorway distances.”
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Heycar
Model reviewed: Saloon range
Score: 9 / 10
“This Mercedes-Benz E-Class is among the most sophisticated cars the German brand has ever made. It even gives the luxury S-Class something to think about such is the level of comfort, space, quality and technology now included with this executive contender to the likes of the Audi A6 and BMW 5 Series.”
Read review
Model reviewed: Estate range
Score: 9 / 10
“The E-Class Estate is a car that perfectly encapsulates what Mercedes-Benz is all about. It feels luxurious and has presence but isn’t ostentatious. It’s comfortable and spacious inside but is practical, and is loaded with modern technology without bombarding the driver with complication. It’s not the most satisfying car in the class to drive and isn’t cheap, but if you take the plunge you’re unlikely to be disappointed.”
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Honest John
Model reviewed: All-Terrain estate
Score: 8 / 10
“The E-Class All Terrain is the newest, plushest and the best in its class, but with such a prohibitively high cost it’s likely to be a little more exclusive than Mercedes-Benz would probably like it to be. Shame.”
Read review
Model reviewed: Estate range
Score: 10 / 10
“No matter how you look at it, the Mercedes-Benz E-Class Estate costs more than its rivals. But for a premium estate car that sets a new benchmark for luxury, practicality and is on par with its rivals when it comes to handling, it might just be worth it.”
Read review
Model reviewed: Saloon range
Score: 10 / 10
“More a shrunken S-Class than an inflated C-Class, with the very best from the Mercedes-Benz technology and safety catalogue. The result is a new class leader, a car more refined, of higher quality and significantly more luxurious than the Audi A6 and BMW 5 Series with which it competes.”
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Motors
Model reviewed: Range overview
Score: 8 / 10
“The Mercedes-Benz E-Class is a big car, and though that makes it a bit awkward to slot into supermarket car parking bays, it’s good news when it comes to interior space.”
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Parkers
Model reviewed: Saloon range
Score: 9.2 / 10
“Luxurious, practical executive car brimming with clever tech”
Read review
Model reviewed: Estate range
Score: 8.8 / 10
“The best premium estate car you can buy”
Read review
Model reviewed: All-Terrain estate
Score: 8 / 10
“The Mercedes-Benz E-Class All-Terrain makes a very respectable fist indeed of disguising how little it actually differs at heart from the standard estate.”
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The Sun
Model reviewed: All-Terrain estate
“The interior is too lovely for muddy boots — but the car is a refreshing alternative to the gazillions of SUVs on offer.”
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The Sunday Times
Model reviewed: 2.0-litre diesel automatic E 220 d AMG Line estate
Score: 8 / 10
“On style, it’s a class above”
Read review
Model reviewed: 2.0-litre diesel automatic E 220d AMG Line estate
Score: 8 / 10
“Run the numbers and you’ll know it makes sense” (Jeremy Clarkson)
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The Telegraph
Model reviewed: 2.0-litre petrol-electric plug-in hybrid E 300 e EQ saloon
Score: 8 / 10
“Grand, grown-up (and expensive if you tick the options boxes), in this air-suspended PHEV form the facelifted Mercedes-Benz E-class is, more than ever, a brilliantly engineered combination of performance saloon and economical and comfortable mile-eater.”
Read review
Model reviewed: Estate range
Score: 9 / 10
“The E-class Estate does pretty much everything a family will ask from it. Mercedes has left the sporty handling to the manufacturers that do it best, instead focusing on supple, wafty ride and all-round ease-of-use.”
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Model reviewed: Saloon range
Score: 9 / 10
“The E-class is not a sporty car, and for that it makes no apologies. Good, we say; leave the handling to the sports cars and let big saloons be about comfort and tranquility. Specify the air suspension and you’ll end up with a beautifully-made car that soothes the senses whenever you drive it.”
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Top Gear
Model reviewed: All-Terrain
Score: 8 / 10
“It’s not revolutionary, but in refocusing the dynamics to deliver a more relaxed driving experience, the All-Terrain is the most compelling E-Class estate out there.”
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Model reviewed: Estate range
Score: 9 / 10
“One of the most practical, sensible and desirable large estates.”
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Model reviewed: Saloon range
Score: 8 / 10
“Mercedes has thrown everything it knows into the new E-Class. You can tell.”
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Model reviewed: 300 de” diesel-electric hybrid
” The electric propulsion in the E300de is a foot in the door to demonstrate what electricity can do and maybe change a few minds in the process.”
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Independent crash test and safety ratings from Euro NCAP
Overall score: 5 stars
Date tested: September 2016
Date expired: January 2023
Read the full Euro NCAP review
Adult protection: 95%
Child protection: 90%
Vulnerable road users: 77%
Safety assist: 62%
Independent economy and emissions ratings from Green NCAP
No eco rating
As of October 2023, the Mercedes-Benz E-Class has not been lab tested by Green NCAP. If the E-Class is selected for assessment, we’ll publish the results here.
Reliability data provided exclusively for The Car Expert by MotorEasy
Total claims: 713
Average repair cost: £714.59
Last updated: January 2024
Reliability score
All data based on MotorEasy average workshop costs for extended car warranty claims
As of January 2024, the Mercedes-Benz E-Class has a below-average reliability rating of 63%, according to warranty data provided exclusively to us by our commercial partner, MotorEasy. This score applies to both this generation of E-Class and also to previous models, which is worth considering if you are considering a used Mercedes-Benz E-Class.
Based on more than 700 warranty claims, the average repair cost is just over £700 so a used car warranty is well worth considering if you own or are considering an E-Class. More than 35% of claims concern the electrical system, with an average bill of more than £500. Engine and gearbox faults are unsurprisingly the most expensive problems, and are not uncommon in the E-Class.
Make sure that any used car warranty you purchase covers all of these problem areas.
Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data
Fuel consumption | Average | Score | Variation | Score |
Petrol models | 36 mpg | D | 30 – 40 mpg | D – E |
Diesel models | 48 mpg | C | 37 – 58 mpg | B – D |
Plug-in hybrid models | 193 mpg | A | 141 – 235 mpg | A – A |
CO₂ output | Average | Score | Variation | Score |
Petrol models | 177 g/km | C | 162 – 216 g/km | C – D |
Diesel models | 156 g/km | B | 127 – 200 g/km | A – D |
Plug-in hybrid models | 36 g/km | A | 33 – 42 g/km | A – A |
Battery range | Average | Score | Variation | Score |
Plug-in hybrid models | 33 miles | E | 28 – 38 miles | D – E |
Insurance group | Average | Score | Variation | Score |
All models | 45 | D | 28 – 50 | B – F |
Service and maintenance | Cost | Score |
Year 1 | £319 | C |
Year 2 | £743 | C |
Year 3 | £1,245 | C |
Year 4 | £1,503 | C |
Year 5 | £2,015 | C |
Overall | £5,825 | C |
Running costs for the Mercedes-Benz E-Class are likely to be relatively high, according to data provided exclusively to The Car Expert by our commercial partner, Clear Vehicle Data.
Fuel consumption for the petrol models is poor, while the diesels are average (although some smaller-engined disel models are quite good). The plug-in hybrid models look great on paper, but this is largely due to the vagaries of EU/UK government lab testing – almost every plug-in hybrid car scores an ‘A’, but real-world fuel consumption is not that impressive.
Battery range on the plug-in hybrid is no longer anywhere near best-in-class, either. You’ll need to be plugging the car in every day and you’ll still be unlikely to get through most of your day-to-day driving on electrical power alone.
Insurance is also likely to be fairly expensive, with most E-Class models carrying high insurance group ratings, while servicing costs are likely to be average for the first five years.
Awards
Trophies, prizes and awards that the Mercedes-Benz E-Class has received
2023
- Carbuyer Awards – Best Used Plug-In hybrid
2022
- Carbuyer Awards – Best Used Plug-In hybrid
- DrivingElectric Awards – Best Used Plug-In Hybrid Car
2021
- Auto Express Awards – Best Large Company Car + Best Premium Hybrid Car
2020
- Auto Express Awards – Best Executive Car + Best Premium Hybrid Car
- Fleet World Awards – Best Executive Car
2019
- Auto Express Awards – Best Premium Hybrid Car
- Auto Trader Awards – Most Recommended Car
- JD Power Vehicle Dependability Study – Most Dependable Large and Luxury Car
2017
- UK Car of the Year Awards – Car of the Year
- World Car Awards – World Luxury Car
- Carbuyer Awards – Most Comfortable Car + Best In-Car Connectivity
- Honest John Awards – Best Premium Large Car
- Fleet News Awards – Best Executive Car + Best New Company Car
- Fleet World Honours – Best New Car + Best Executive Car
- Professional Driver Awards – Car of the Year
2016
- Auto Express Awards – Best Executive Car
- Professional Driver Awards – Best Executive Car
- Tow Car of the Year Awards – Best tow car, £35K to £45K
- Telegraph Cars Awards – Best Business Car
Similar cars
If you’re looking at the Mercedes-Benz E-Class, you might also be interested in these alternatives
Audi A6 | BMW 5 Series | Jaguar XF | Lexus ES | Maserati Ghibli | Mercedes-Benz CLS | Tesla Model S | Volvo S90 | Volvo V90
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