fbpx
Newspress Awards 2024 wide

Automotive Website of the Year

Automotive Website of the Year

Newspress Awards 2024 wide

Automotive Website of the Year

Automotive Website of the Year

Find an Expert Rating: 
Used Car Expert Rating

Mercedes-Benz E-Class (2016 to 2023)

Expert Rating

Used car score:

60
%
C

This model is no longer on sale or in production, so it doesn't have a New Car Expert Rating score.

Expert Rating report card

Media Rating:

81
%
A

Safety Rating:

61
%
C

Eco Rating:

69
%
A

Reliability Rating:

68
%
D

Running Costs:

35
%
D

How are our Expert Rating scores calculated?

Expert Rating

Used car score:

60
%
C

This model is no longer on sale or in production, so it doesn't have a New Car Expert Rating score.

Expert Rating report card

Media Rating:

81
%
A

Safety Rating:

61
%
C

Eco Rating:

69
%
A

Reliability Rating:

68
%
D

Running Costs:

35
%
D

Summary

The Mercedes-Benz E-Class was a large executive car, available in either saloon and estate body styles. This model was launched in 2016, with a facelifted model arriving in the UK in the second half of 2020. It was discontinued in summer 2023, replaced by an all-new model.

The E-Class was available with a range of petrol and diesel engines, as well as a petrol/electric plug-in hybrid and an unusual diesel/electric plug-in hybrid option.

The E-Class was available in coupé and cabriolet body styles, which are not covered here as we have separate pages for these models. There was also a flagship high-performance model called the Mercedes-AMG E 63, which is also not covered here.

The Mercedes-Benz E-Class received consistently positive reviews from the UK motoring media. It was highly praised for its comfort and refinement, although it wasn’t as dynamic to drive as the BMW 5 Series.

The All-Terrain estate version, which has a raised ride height and all-wheel drive, didn’t score as highly and was considered expensive compared to the regular models.

No longer on sale, the Mercedes-Benz E-Class holds a Used Car Expert Rating of C, with a score of 60%. It scores top marks for its low CO2 emissions and media review scores, but its safety score is now only average (its Euro NCAP rating has expired due to age) and its running costs are high. The E-Class also has a poor reliability record, although this applies to older models as well as this one.

Key specifications

Body style: Large saloon and estate
Engines: petrol, diesel, plug-in hybrid
Price when new: From £48,775 on-road

Launched: Summer 2016
Last updated: Summer 2020
Replaced: Autumn 2023

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Auto Express

+

Auto Trader

+

Business Car

+

Car

+

Car Keys

+

Carbuyer

+

Carwow

+

Company Car Today

+

Daily Mail

+

Daily Mirror

+

Evo

+

Green Car Guide

+

Heycar

+

Honest John

+

Motors

+

Parkers

+

The Sun

+

The Sunday Times

+

The Telegraph

+

Top Gear

+

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: September 2016
Date expired: January 2023
Read the full Euro NCAP review

Adult protection: 95%
Child protection: 90%
Vulnerable road users: 77%
Safety assist: 62%

Eco rating

Independent economy and emissions ratings from Green NCAP

No eco rating

As of October 2023, the Mercedes-Benz E-Class has not been lab tested by Green NCAP. If the E-Class is selected for assessment, we’ll publish the results here.

Reliability rating

MotorEasy logo 600x167

Reliability data provided exclusively for The Car Expert by MotorEasy

All data based on MotorEasy average workshop costs for extended car warranty claims

As of January 2024, the Mercedes-Benz E-Class has a below-average reliability rating of 63%, according to warranty data provided exclusively to us by our commercial partner, MotorEasy. This score applies to both this generation of E-Class and also to previous models, which is worth considering if you are considering a used Mercedes-Benz E-Class.

Based on more than 700 warranty claims, the average repair cost is just over £700 so a used car warranty is well worth considering if you own or are considering an E-Class. More than 35% of claims concern the electrical system, with an average bill of more than £500. Engine and gearbox faults are unsurprisingly the most expensive problems, and are not uncommon in the E-Class.

Make sure that any used car warranty you purchase covers all of these problem areas.

Running cost rating

Clear Vehicle Data logo close crop

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumptionAverageScoreVariationScore
Petrol models36 mpgD30 – 40 mpgD – E
Diesel models48 mpgC37 – 58 mpgB – D
Plug-in hybrid models193 mpgA141 – 235 mpgA – A
CO₂ outputAverageScoreVariationScore
Petrol models177 g/kmC162 – 216 g/kmC – D
Diesel models156 g/kmB127 – 200 g/kmA – D
Plug-in hybrid models36 g/kmA33 – 42 g/kmA – A
Battery rangeAverageScoreVariationScore
Plug-in hybrid models33 milesE28 – 38 milesD – E
Insurance groupAverageScoreVariationScore
All models45D28 – 50B – F
Service and maintenanceCostScore
Year 1£319C
Year 2£743C
Year 3£1,245C
Year 4£1,503C
Year 5£2,015C
Overall£5,825C

Running costs for the Mercedes-Benz E-Class are likely to be relatively high, according to data provided exclusively to The Car Expert by our commercial partner, Clear Vehicle Data.

Fuel consumption for the petrol models is poor, while the diesels are average (although some smaller-engined disel models are quite good). The plug-in hybrid models look great on paper, but this is largely due to the vagaries of EU/UK government lab testing – almost every plug-in hybrid car scores an ‘A’, but real-world fuel consumption is not that impressive.

Battery range on the plug-in hybrid is no longer anywhere near best-in-class, either. You’ll need to be plugging the car in every day and you’ll still be unlikely to get through most of your day-to-day driving on electrical power alone.

Insurance is also likely to be fairly expensive, with most E-Class models carrying high insurance group ratings, while servicing costs are likely to be average for the first five years.

Awards

Trophies, prizes and awards that the Mercedes-Benz E-Class has received

2023

  • Carbuyer Awards – Best Used Plug-In hybrid

2022

  • Carbuyer Awards – Best Used Plug-In hybrid
  • DrivingElectric Awards – Best Used Plug-In Hybrid Car

2021

  • Auto Express Awards – Best Large Company Car + Best Premium Hybrid Car

2020

  • Auto Express Awards – Best Executive Car + Best Premium Hybrid Car
  • Fleet World Awards – Best Executive Car

2019

  • Auto Express Awards – Best Premium Hybrid Car
  • Auto Trader Awards – Most Recommended Car
  • JD Power Vehicle Dependability Study – Most Dependable Large and Luxury Car

2017

  • UK Car of the Year Awards Car of the Year
  • World Car Awards – World Luxury Car
  • Carbuyer Awards – Most Comfortable Car + Best In-Car Connectivity
  • Honest John Awards – Best Premium Large Car
  • Fleet News Awards – Best Executive Car + Best New Company Car
  • Fleet World HonoursBest New Car + Best Executive Car
  • Professional Driver AwardsCar of the Year

2016

  • Auto Express Awards – Best Executive Car
  • Professional Driver Awards – Best Executive Car
  • Tow Car of the Year Awards – Best tow car, £35K to £45K
  • Telegraph Cars Awards – Best Business Car

Similar cars

If you’re looking at the Mercedes-Benz E-Class, you might also be interested in these alternatives

Audi A6 | BMW 5 Series | Jaguar XF | Lexus ES | Maserati Ghibli | Mercedes-Benz CLS | Tesla Model S | Volvo S90Volvo V90

More news, reviews and information about the Mercedes-Benz E-Class at The Car Expert

Mercedes-Benz E-Class

Mercedes-Benz E-Class

Everything you need to know about Mercedes-Benz

Everything you need to know about Mercedes-Benz

New Mercedes-Benz E-Class Estate now on sale

New Mercedes-Benz E-Class Estate now on sale

BYD scores top marks in safety tests

BYD scores top marks in safety tests

New Mercedes-Benz CLE range revealed

New Mercedes-Benz CLE range revealed

New Mercedes-Benz E-Class set for Summer arrival

New Mercedes-Benz E-Class set for Summer arrival

Mercedes-Benz E-Class Coupé (2017 to 2023)

Mercedes-Benz E-Class Coupé (2017 to 2023)

The best new convertibles for every budget

The best new convertibles for every budget

Mercedes-Benz E-Class Cabriolet

Mercedes-Benz E-Class Cabriolet

Mercedes-Benz reveals prices and specs for updated E-Class

Mercedes-Benz reveals prices and specs for updated E-Class

Britain’s best-selling cars, May 2020

Britain’s best-selling cars, May 2020

Mercedes-Benz updates E-Class Coupe and Cabriolet

Mercedes-Benz updates E-Class Coupe and Cabriolet

Buy a Mercedes-Benz E-Class

If you’re looking to buy a used Mercedes-Benz E-Class, The Car Expert’s partners can help you find the right car

Motors 600x300

Search less, live more. We make finding the right car simple. Find out more

Auto Trader logo 600x300

Search for your next new or used car with Auto Trader. Find out more

Carwow logo 600x300

Discover great deals available on both new and used cars. Find out more

Lease a Mercedes-Benz E-Class

If you’re looking to lease a new Mercedes-Benz E-Class, The Car Expert’s partners can help you find a competitive deal

Carparison 600x300

Personal contract hire deals from Carparison Leasing. Find out more

Leasing dot com 600x300

Personal contract hire deals from Leasing.com. Find out more

Rivervale Leasing logo 2022

Personal contract hire deals from Rivervale Leasing. Find out more

Subscribe to a Mercedes-Benz E-Class

If you’re interested in a car subscription, The Car Expert’s partners can help (PS: What’s a car subscription?)

Mycardirect subscriptions – 600x300

Car subscriptions from Mycardirect.
Find out more

Wagonex logo 2023 600x300

Car subscriptions from Wagonex.
Find out more

Cocoon Vehicles logo 600x300

Car subscriptions from Cocoon.
Find out more

Used car finance

Looking for an alternative to dealer finance? The Car Expert's partners can help
We Finance Any Car 400x200

Used car finance from We Finance Any Car. Find out more

CreditPlus logo 2025 600x300

Used car finance from Creditplus.
Find out more

Carki logo 600x300px

Used car finance from Carki. Find out more

Sell your car

Do you have a car to sell? The Car Expert's partners can offer you a great price
Motorway 600x300

Get a free valuation in seconds from Motorway.
Find out more

Auto Trader logo 600x300

Get a cash offer for your car in minutes from Auto Trader.
Find out more

Carwow logo 600x300

The free, easy way to get 3,000+ dealers bidding on your car. Find out more

Best car rankings

The top cars in every category

The Car Expert has the ultimate ranking of the best and worst new cars on sale, analysing scores from 35 of the top UK motoring websites to give you a definitive rating. We're adding more cars and more lists all the time, so keep checking back for the latest results.

This page last updated:

This page contains links to some of our commercial partners. If you click on any of those links, we may receive a commission.

The Mercedes-Benz E-Class has received consistently positive media reviews, with high praise for its comfort, refinement and spaciousness.Mercedes-Benz E-Class (2016 to 2023)