Name: Ford Tourneo Connect (2022) | Expert Rating | The Car Expert
Item: Ford Tourneo Connect
Rating: 72.0

Summary

The Ford Tourneo Connect is a compact people carrier. This is the third-generation model, which first arrived on UK roads in 2022. Unlike previous generations, the latest Tourneo Connect is based on a Volkswagen – the Caddy.

The people carrier has received a mixed bag of review scores from the British motoring media, ranging from good to excellent, with many outlets inevitably drawing comparisons to the closely related Volkswagen Caddy, which is available at a slightly better price.

While concluding that the Tourneo Connect is a value-for-money package that offers “supreme roominess and flexibility”, Parker‘s Murray Scullion explains that “… the Volkswagen Caddy comes with a better warranty and can be had for less money if you forgo a few creature comforts. Which ultimately makes the Ford harder to recommend.”

The Telegraph‘s Alex Robbins predicts that most British buyers looking for a large family vehicle will still opt for an SUV, but if you are prepared to consider a people carrier with van-like looks, he says that the Tourneo Connect “is everything a good car for a large or active family should be: roomy, versatile, safe and comfortable.”

Other outlets point out that the Tourneo’s engine options are very fuel efficient – more economical than many people carriers and SUVs currently on sale – while others warn buyers of the car’s rather low-rent interior, particularly those looking to swap out an older Ford Galaxy or S-Max model.

As of January 2025, the Ford Tourneo Connect holds a New Car Expert Rating of A, with a score of 72%. As a used car, it scores even better at 74%. It performs well for CO₂ emissions and safety, but its trump card is very low running costs, making it a very affordable family car to live with.

More Ford ratings, reviews, news and features

Tourneo Connect highlights

Good value-for-money package
Well-built and spacious cabin
Economical engines
Comfortable driving experience

Tourneo Connect lowlights

Cheaper interior than other Ford MPVs
Rivals offer more third row seating space
Looks like a van
Fiddly infotainment

Key specifications

Body style: People carrier
Engines: petrol, diesel
Price: From £29,334 on-road

Launched: Spring 2022
Last updated: N/A
Replacement due: TBA

Image gallery

Media reviews

Highlighted reviews and road tests from across the UK automotive media. Click any of the boxes to view.

Auto Express+

Model reviewed: Grand Tourneo Connect
Score: 8 / 10
“More buyers might prefer an SUV these days, but for those with an active, outdoor lifestyle, the Grand Tourneo is certainly worth a look.” (Sean Carson)
Read review

Business Car+

Model reviewed: (2023)
Score: 7 / 10
“Good to drive, impressively practical and with the latest tech, the Ford Tourneo Connect has a lot to recommend it.” (Martyn Collins)
Read review

Carwow+

Model reviewed: Range overview
Score: 7 / 10
“The Ford Tourneo Connect is a massive MPV that comes with lots of room for passengers and storage, but it’s not the most refined package.”
Read review

Parkers+

Model reviewed: Range overview
Score: 7 / 10
“The Tourneo Connect offers supreme roominess and flexibility. However, the Volkswagen Caddy, which is nearly identical to the Ford, comes with a better warranty and can be had for less money if you forgo a few creature comforts. Which ultimately makes the Ford harder to recommend.” (Murray Scullion)
Read review

The Scotsman+

Model reviewed: Grand Tourneo Connect Active
Score: 7 / 10
“Ford’s move from car-based people carriers to adapted vans brings positives and negatives.”
Author: Matt Allan
Read review

The Telegraph+

Model reviewed: 2.0-litre diesel automatic Grand Tourneo Connect Active
Score: 10 / 10
“On the face of it, the Ford Grand Tourneo Connect might seem to have an identity crisis. But in reality, it knows exactly what it’s about. It is everything a good car for a large or active family should be: roomy, versatile, safe and comfortable. Most buyers will still choose an SUV instead. But if you’d entertain a car of this ilk as an alternative, I’d urge you to try this one. Yes, it’s a van with windows – but as a family car, it’s hard to beat. ” (Alex Robbins)
Read review

Top Gear+

Model reviewed: Grand Tourneo Connect Active
Score: 8 / 10
“The roof’s nice and high so there’s tonnes of headroom which in turn allows for a greater feeling of space inside the cabin. There’s good legroom in the middle row, and a decently sized pair of chairs at the very back which again, are good for smaller humans/short trips.”
Read review

Safety rating

Independent crash test and safety ratings from Euro NCAP

Overall score: 5 stars
Date tested: March 2022
Read the full Euro NCAP review

Adult protection: 84%
Child protection: 82%
Vulnerable road users: 69%
Safety assist: 79%

Crash testers Euro NCAP gave the Ford Tourneo Connect a full five-star safety rating in March 2022. The test results are shared with the structurally identical Volkswagen Caddy. It applies to all Tourneo Connect models, including both five- and seven-seat models.

Eco rating

Independent economy and emissions ratings from Green NCAP

Model tested: 1.5-litre Ecoboost Petrol FWD Automatic

Overall score: 2 stars
Date tested: June 2023
Read the full Green NCAP review

Clean Air Index: 5.1 / 10
Energy Efficiency Index: 3.4 / 10
Greenhouse Gas Index: 1.5 / 10

Emissions testers Green NCAP gave the Ford Tourneo Connect a low two-star emissions rating in June 2023, which is expected for an petrol-powered vehicle of this size. This rating only applies to 1.5-litre petrol models fitted with an automatic gearbox, not diesel models.

Reliability rating

Reliability data provided exclusively for The Car Expert by MotorEasy

No reliability rating

As of January 2025, we don’t have enough reliability data on the Ford Tourneo Connect to generate a reliability rating.

The Car Expert’s reliability information is provided exclusively to us using workshop and extended warranty data from our partner, MotorEasy, sourced from both official dealerships and independent workshops.

As soon as MotorEasy has sufficient data on the Tourneo Connect, we’ll publish the score here.

Running cost rating

Monthly cost of ownership data provided exclusively for The Car Expert by Clear Vehicle Data

Fuel consumption	Average	Score	Variation	Score
Petrol models	41 mpg	D	41 – 44 mpg	C – D
Diesel models	50 mpg	B	49 – 58 mpg	B – C
Plug-in hybrid models	570 mpg	A	549 – 592 mpg	A – A

CO₂ output	Average	Score	Variation	Score
Petrol models	155 g/km	B	145 – 158 g/km	B – C
Diesel models	148 g/km	B	128 – 160 g/km	A – C
Plug-in hybrid models	11 g/km	A	10 – 11 g/km	A – A

Battery range	Average	Score	Variation	Score
Plug-in hybrid models	72 miles	C	71 – 73 miles	C – C

Insurance group	Average	Score	Variation	Score
All models	18	A	5 – 10	A – A

Service and maintenance	Cost	Score
Year 1	£138	A
Year 2	£423	A
Year 3	£687	A
Year 4	£930	A
Year 5	£1,244	A
Overall	£3,422	A

The Ford Tourneo Connect is relatively cheap to run when compared to other people carriers, according to data exclusively provided by our commercial partner Clear Vehicle Data.

Fuel consumption, while nothing special when compared to the market as a whole, is better than Ford’s older and slightly thirstier Galaxy and S-Max people carriers. Insurance premiums are very low, and service and maintenance costs are predicted to be relatively inexpensive over the course of five years of ownership.